Shipping & Deliveries
Warehouse Hours of Operation in Al Quoz are Saturday - Thursday from 8am to 5pm. Office Hours of Operation in Business Bay are Saturday - Thursday from 9am to 6pm.
Delivery options in UAE:
- 1 to 3 Days delivery: Orders received by 02 pm will be delivered the next 1, 2 or 3 working days. This option is available to most of the listed items in Spamiles and to most areas in UAE.
- Special delivery: This option is usually applied to “orders on request” Products such as Uniforms, Linen, Furniture, Fixtures and Equipment (large items in general). The delivery will depend on the terms and conditions of each case individually. The same may be applied for orders above 30 Kgs.
- Order Pick up: In some urgent situations, Customer may pick up the order from our Warehouse in Al Quoz or from our Office in Business Bay. An authorization letter may be necessary for non-authorized persons.
Orders placed after 2pm on Thursday will not be processed until the following Saturday. Orders are shipped directly from our Warehouse unless Products are specially made for you and/or delivered directly by the Manufacturer such as Uniforms, Linen, Furniture and Equipment.
Delivery Costs in UAE:
- Free delivery on all orders
- Delivery costs may depend on non reachable locations and large orders
International Deliveries and Costs
We deliver outside the UAE using Aramex competitive rates, the cost calculation will be made upon checkout. International customers are responsible for any requisites, duty, tax or tariff imposed by the destination country. This options is applicable only to exportable Brands and Products.
Note: a full detailed address including landmarks, phone numbers and contact person are required at time of order.
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